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Showing posts with label reporters. Show all posts
Showing posts with label reporters. Show all posts

Sunday, July 1, 2012

Inside Higher Ed

Inside Higher Ed

• Aspires to honesty
• Independent news staff with beats
• Blogs for opinions

These are challenging times for higher education and they are looking for stories that tackle the tough questions in higher ed....not cutesy stories

• What is the mission of higher ed?
• How quickly should it change?
• Debate over whether college is 'worth it'
• Traditional sources of revenue are not keeping pace, what are colleges doing?
• Distance education -- people with most recognized brand names and most money are charging ahead
• Affirmative action and future of diversity on campus
• No child left behind coming to colleges -- how do institutions prove they are doing a good job?
• Stories need to be emblematic of something larger

Address these challenging topics. If you'd don't, others will do it for you

Scott Jaschik stated several times (in reference to UVA) that schools must respond thoughtfully to controversy. The public is forgiving if you own your bad story, if you are willing to look critically at yourself and put something in place to make things better.

Short pitches needed

Serena Golden runs listing of job promotions, does book coverage, (books related to higher ed), also looking for novels about life on campus, handles social media and FB, likes twitter

Understanding Higher Education Coverage

Presenters
Jon Marcus, Hechinger Report and Times Higher Education
Menachem Wecker, US News and World Report
Richard Perez-Pena, New York Times

This panel was the comic relief of the conference!

Jon Marcus

The Hechinger Report and Times Higher Education are, according to Jon, the two biggest higher ed publications you've never heard of, which feed national news. They are foundation supported.

Looking for emerging national trends. Local story can be of national importance if they contains examples that resonnate. Jon likes the 45 minute rule -- every reporter gets a call back from University media within 45 minutes, even if it's just to say, "I can't help you with that expert today."

He is looking for experts who study higher ed and who can talk about higher ed. 60% of visitors to Times Higher Education are outside the UK. It is widely read in the U.S.

Stories of interest include those related to scholarship, curriculum (interesting, unusual courses, and trends like Ayn Rand being taught in business schools)

He uses ProfNet and doesn't get a ton of responses so he encouraged the group to respond to his queries. Schools can get a lot of mileage out of ProfNet if they response is related to the question and not offering some other idea.

All three reporters stressed the difficulty of finding media contacts easily from the university homepage.

Menachem Wecker

prefers social media rather than email -- collapse your story to 140 characters on Twitter

Like several reporters, he uses Twitter to mine data...looking for real students who are authentic and will respond truthfully. Does not want to talk to students who have been fed talking points.

LinkedIn: the tool he uses most--more up-to-date...pitch to him through LinkedIn

On Twitter/FB and Google+ the posts ever story he's working on.

He says they do not break news...U.S. News & World Report is a consumer publication for people trying to get answers about higher education decisions, such as…
• how to get into school
• tips for applying
• what to look for when choosing a school
• trends (international education, cost of school, online education)

Needs one or two good sentences to pitch to his editor --
• Here's the story
• Here's why it's relevant

He mentioned dontgetcaught.biz as a great read

Richard Perez-Pena

New to education beat
Bar is very high on stories...must be really interesting and unique
Trends -- point to 3 or 4 other schools doing the same thing -- provide a center of gravity for the story
Likes email/uses social media for his stories

Thursday, June 28, 2012

Attracting the National Media


Presenters

Tim Goral, University Business
Mary Beth Marklein, USA Today
Ronald Roach, Diverse: Issues in Higher Education

Tim talked about the content they are looking for -- what helps presidents and administration tackle higher ed challenges

Interested in ...
  • Campus depts that find ways to save time and money
  • Experts list...he wants link to expert profile pages
  • Relationships with campus vendors
  • Construction ideas
  • Sustainablity in campus, energy saving
  • Retention


  • Note: Presenters agreed that finding media contacts online was difficult on many college websites.

    Ronald Roach is interested in...diversity and underrepresented with
  • Access to college, enrollment, gender issues, disabled community, LGBT, diversity and international recruiting, movement of minorities into professions
  • Wants local stories about students and diversity on campus

    Mary Beth gave a quick overview but more tips...

    Be honest and open when pitching
    If we just wrote a story on x we are not going to do another story on x anytime soon
    Rarely will president or campus be the focus of the story
    Need stories about places and people
    Looking for how our campus fits into a national trend-or bucks it
    Likes to "dispense with pleasantries" when relationships have already been established and she can contact expert quickly for good quotes

    Mary Beth tweets some and has used twitter to find sources. Most reportes use twitter for data mining but Menachem welcomes users to pitch him on twitter and FB

    Mary Beth hangs on to her emails and searches them by topics.

    She says they are paying closer attention to Gannett papers than 5 years ago

    Blog content often fuels story ideas.

    Mary Beth uses ProfNet a lot more than in the past. She asks that responses to her ProfNet query say "ProfNet" in the subject line. She responded to a questions that she doesn't mind if people respond both through ProfNet and the email she provides in her query.

    She had never heard of HARO or Vocus...several reporters hadn't
    Ronald Roach uses PRnewswire

    One school mentioned they are doing blogs with faculty experts where news reporters can grab and quotes but reporters said for this to be worth the time it would need superior SEO
  • Gaining Coverage

    Presenters
    Cutis Carlson, Nebraska (Kearny)
    David Jarmul, Duke

    Curt

    Have to be flexible and nimble media relations
    Institutions have distinct missions. Different sets of media opportunities and challenges. Understand your mission. Start there!

    Communicatioms officerole is to generate pride, support the university, maintain high moral and add value for the institution.

    Curt suggests organizing a public relations advisory council that meets quarterly. He will share the model he used at three different institutions. Have to email him for that.

    Dos and donts
  • institutions strategic plan to plan media relations


  • Work to understand culture and environment--what works in one place usually can't be transferred to another institution


  • Build media relationships everyday


  • Don't abandon all news releases. Small town papers print news releases verbatim


  • Don't hesitate to describe your university's strengths, mission and goals


  • Highlight faculty and students -- tells human side of the story


  • Celebrate atheletic accomplishments at university level



  • More tips but nothing new or surprising.

    David

    David's presentation involved showing the different parts of Duke's website. He has a good handle on what content is going on which sites and why.

    Stories that make national media are not usually about what dean wants...what dean or boss wants does not equal what news media are looking for. Challenge is to figure out the middle -- keeping both sides happy

    News tips
    Pitch people early for stories....look online for news tips. Anticipate news. Duke has a nice site for press releases that David says has led to media hits.

    It works. No magic. If you have the right person with something good to say people will be interested in it. Reporters have a beast to feed.

    Duke homepage. News by topic combine external and internal stories...powered by rss each dept stream in own content.

    All news on Duke Today.

    News releases. Still important. Restrict them to things that genuinely have a shot at appearing in tomorrows news or television. "I won't allow news releases to go out to satisfy internal needs. Want reporters to know news releases are genuinely important. News media will pay attention if you provide real news."

    Fellowships grants, etc. are not usually news - find a way to deal with that, Professional news site.

    Photos videos important for news outlets good photos help pickup.
    Info graphics go viral.

    Video to supplement story. Student led interviews.

    Opinion sections offer opportunity for national placement. Put a lot of effort into op ed market do this with students too.

    Social Media

    Blog. iTunesU and YouTube. Duke on Demand. Duke version of Hulu

    Storify professors live tweeting during president Obama's speech. (Cool idea provided enough faculty from different areas are willing to participate)

    Mobile presence

    Build behind the scenes. Provide resources for faculty, media trainings, training on how to write op ed, how to use social media. "We have a responsibility to faculty."

    Duke has a policy that news releases must be distributed by the media office to control the quality of what reporters are receiving.








    Inviting Campus Coverage

    Panelists
    Howard LaFranchi, Christian Sciencd Monitor
    Mark Stencel, NPR
    Will McGuinness, Huffington Post

    Mark spent his time talking about the ways that the audience for NPR has changed and how the organization has had to rethink how it delivers stories and news. Talked to him quickly after the presentation. There was a long line!

    About HuffPost college, Will talked about:

  • Creating sub communities within Huffpost college



  • Using a wide variety of content...something serious next to something lighter to let readers choose what they want to read. (Huffpost college receives 6.6 million visits per day)



  • Stories should't feel like required reading even ones covering student debt or value of a liberal arts education

    New ideas for community building sub sections include:
  • Profs, prezzes and pitchfork



  • The thesis project (publishing student theses for smaller community group)



  • Quarter life crisis (featuring people in early 20s who do or experience something that drastically changes the course of their lives)



  • The college debate society (real debate around real issues, Huffpost teaming up switch largest college debate society in the world)

    Howard talked about how his job has changed at the Christian Science Monitor No surprises...where he once wrote two to three stories a week, he is now writing the same amount each day. "Reporters need a lot more people, more often and need faster responses," he said.

    He mentioned great work by a Notre Dame media relations person who proactively sent him information on an expert available on a topic she felt would be hot in in the news soon (anticipating news). When the news broke, she sent a follow up email with a quote from the professor to show his angle. She provided a cell phone number and the expert was available. Howard uses this professor regularly in his stories because they have a direct relationship.

    "Cell phone numbers are golden," he said.

    What irritates? Yep...pitching an expert, the reporter calls to make contact and the expert isn't available.

    In our media training, in might be good to talk about different kinds of reporters and why being willing to respond quickly and provide a cell phone number is critical to making national news. Or have Ananda teach that part!